tag:blogger.com,1999:blog-15690744.post6404924067245638991..comments2009-07-25T09:02:29.704-05:00Comments on badger rants: why lego is such a great companythebadger2014http://www.blogger.com/profile/15884047462559289016noreply@blogger.comBlogger3125tag:blogger.com,1999:blog-15690744.post-44036065528074322282008-01-09T20:49:00.000-05:002008-01-09T20:49:00.000-05:00Good job Lego. I got the same package you describ...Good job Lego. I got the same package you describe, complete with the apology letter when I requested a copy of NXT-G 1.1 (my set shipped with 1.0). I think the customer service rep just treated it as a missing part...Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-15690744.post-90471484577930480602007-03-01T10:52:00.000-05:002007-03-01T10:52:00.000-05:00Yes, I agree. I have had very similar experiences...Yes, I agree. I have had very similar experiences with their customer service and they have always come through. They have always exceeded my expectations. Right On, Lego!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-15690744.post-71193319842407418492007-03-01T08:18:00.000-05:002007-03-01T08:18:00.000-05:00In years past, I have contacted LEGO to replace br...In years past, I have contacted LEGO to replace broken parts as well. Even when it was my fault, they still came through and provided me with replacements.<BR/><BR/>LEGO is indeed a great company.Anonymousnoreply@blogger.com